Refund Policy

Last updated: 5 April 2026

14-Day Money-Back Guarantee

If you're not happy with your purchase, you can request a full refund within 14 days of the original payment date. No questions asked.

How to request a refund

Email billing@snipsnip.space with the email address associated with your account. We'll process the refund within 5 business days.

Subscriptions

• You can cancel your subscription at any time from your account settings
• Cancellation takes effect at the end of your current billing period. You keep access until then
• Refund requests after the 14-day window are handled on a case-by-case basis

Credits / one-time purchases

One-time purchases (e.g. clip credits) are refundable within the same 14-day window, provided the credits have not been used.

Exceptions

We reserve the right to decline refunds in cases of clear abuse, such as repeated purchase-and-refund cycles.

Contact

Billing questions: billing@snipsnip.space